Yes! COD is available for orders below Rs 5000 on all serviceable pincodes.
Visit the Place your Return / Exchange Request section on the website / app or click here to raise a return/exchange request for your order.
- Submit the required details as prompted.
- Follow the instructions and select the item(s) you would want to Return/Exchange.
- Please note that the Return/Exchange request needs to be raised within 7 days of the delivery date. Reverse pickup will be done in 2-3 working days by our courier partner. Once we receive the product, we would get in touch with you to confirm your request.
- In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted.
We levy a charge of Rs 100 for any return orders as reverse shipment fee at the time of Refund.
The order usually takes 2-5 working days to reach all the metros and tier 1 cities, however for some pin codes it might take a little more time. In case of delay please get us in touch.
Gmail: care.xome@gmail.com
Phone: +91 81475 60486
Whatsapp : +91 81475 60486
You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.
In case the order does not get delivered within 7-10 working days, you can write to Gmail: care.xome@gmail.com
Phone: +91 81475 60486
Whatsapp : +91 81475 60486
We will do our best to get it delivered at the earliest.
Above Rs 500 there is no delivery charges.
At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.